Frequently Asked Questions
Product Questions
How long are shipping times?
How long are shipping times?
Handling time: 1-2 business days
Free Standard Shipping Worldwide: Expect your package to arrive within 3 to 12 business days. We offer this service at no cost to you.
Expedited Shipping Worldwide: For those needing their items sooner, we offer expedited shipping at a flat rate of US$9.95. Expect your package within 3 to 7 business days.
Do you ship to my location?
Do you ship to my location?
At the moment we only offer shipping to: United States, Canada, Australia, United Kingdom, and Ireland.
Where are you based?
Where are you based?
2803 Philadelphia Pike, Claymont, Delaware, 19703, United States of America.
Why was I charged less than what it says on the website?
Why was I charged less than what it says on the website?
While the price shown on our website is in your local currency, all orders are processed in USD. If the currency exchange rate changes you may be charged slightly less or more based on the exchange rate that day.
What if I don’t like it?
What if I don’t like it?
Eligibility for Return: Returns are accepted only after the product has been properly used as intended for the full 90-day period following receipt. To be eligible for a return, proof of use and purchase is mandatory for processing returns.
Return Shipping Responsibility: The customer bears the responsibility and cost of return shipping. We advise using a tracked shipping method for secure and verifiable returns.
Refund Processing: Upon receiving the return, we will inspect the item and process your refund if the return criteria are met. Refunds are issued to the original payment method. Please allow 7-12 business days for the refund to appear in your account.
Refund Denial: We reserve the right to deny a refund if the returned product does not meet our return criteria or is returned beyond the stipulated return window.
Shipping & Returns Questions
Are your products suitable for all age groups?
Are your products suitable for all age groups?
Most RejuvaCare products are safe and effective for people of all ages. Whether you're staying active, supporting recovery, or simply prioritizing self-care, our solutions are designed with flexibility and safety in mind.
How often should I use RejuvaCare products for best results?
How often should I use RejuvaCare products for best results?
Most products are intended for daily or regular use. Consistency is key—using RejuvaCare as part of your routine helps support long-term results and overall wellness.
Are your products tested or recommended by professionals?
Are your products tested or recommended by professionals?
Yes. Many of our products are developed in collaboration with wellness experts and health professionals to ensure they meet high standards for safety, comfort, and effectiveness.
Do I need a prescription to order RejuvaCare products?
Do I need a prescription to order RejuvaCare products?
No prescription is needed. All RejuvaCare products are available for direct purchase and are safe to use at home, with no special approvals required.
If you have any other questions or need personalized assistance, feel free to reach out to us at support@rejuvacare.com or call us at +1 302-261-9613. Our support team is here to help you.
For questions about your order status, please visit our Track My Order page.